Meet Roberta MacNeil

Most people call me Birdie.

I am the Owner and Operator of Thames Valley Cremation Services Inc. I graduated with honours from Humber College’s Funeral Service Education Program and have been serving families since 2013.

Being a funeral director has always been my calling.

I completed additional post-secondary education early in my career and have worked in funeral homes, a crematorium, and cemetery settings, giving me experience across all areas of the funeral profession.

Over the years, I have served hundreds and hundreds of families. I later decided to venture out on my own and start Thames Valley Cremation Services Inc.

I have seen more families choose direct cremation and direct burial, with a growing number of families choosing to take care of memorial services or celebrations of life themselves. Many families are looking for simple, low-cost options with all-inclusive pricing and no sales pressure. My role is to provide clear answers and support, without pushing families in any direction.

I take pride in caring for the deceased with respect, dignity, and professionalism from the moment they come into my care.

Over the past six years, I have also served as a community guest speaker on topics related to death, dying, and the role of the funeral director. I consider myself a community resource for individuals and families who have questions and want honest answers about funeral options. These conversations are educational, always without obligation, and meant to inform — never to pressure.

Please connect anytime - 519-274-0523 (cell)