Welcome to the website of Thames Valley Cremation Services Inc. (“we,” “our,” or “us”). By accessing or using our website, you agree to the following terms and conditions.
1. General Use
This website is provided for informational purposes only. While we make every effort to ensure accuracy, content may change without notice. Use of this site does not create a contractual relationship between you and Thames Valley Cremation Services Inc.
2. Professional Services
All funeral, cremation, and burial services are provided by licensed staff in accordance with the Funeral, Burial and Cremation Services Act, 2002 (Ontario).
Services arranged online or by phone are confirmed only when reviewed and accepted by a licensed funeral director.
3. Pricing and Packages
Prices listed on our website reflect current rates and include all applicable taxes unless stated otherwise. We reserve the right to update prices or package details at any time without notice. All prepaid contracts and payments are securely held in trust with Guaranteed Funeral Deposits (GFD) and are protected under Ontario law.
4. Online Forms and Communication
By submitting information through our website, you agree to provide accurate and complete details. Online forms are transmitted securely and monitored by licensed staff. Submitting a form does not finalize an arrangement until confirmed by a Thames Valley Cremation Services representative.
5. Intellectual Property
All website content—including text, images, logos, and design—is the property of Thames Valley Cremation Services Inc. or its content suppliers. It may not be reproduced, distributed, or used for commercial purposes without written permission.
6. Limitation of Liability
While we strive for accuracy and reliability, Thames Valley Cremation Services Inc. is not responsible for any damages arising from the use or inability to use this website or its content.
We are not liable for any errors, omissions, or outdated information presented online.
7. Links to External Websites
This website may include links to third-party sites for convenience (e.g., Bereavement Authority of Ontario). We are not responsible for the content or privacy practices of external websites.
8. Governing Law
These Terms and Conditions are governed by the laws of the Province of Ontario and applicable federal laws of Canada. Any disputes will be handled in the courts of Ontario.
9. Contact Information
If you have questions about these Terms and Conditions or our services, please contact:
Thames Valley Cremation Services Inc.
23 Salvia Court, London, Ontario N5Z 4T3
Phone: 519-494-5340
Email: care@tvcs.ca
