Helpful Resources

We prioritize transparency to give you peace of mind in making arrangements.

BAO Consumer Information Guide / “A Guide to Death Care in Ontario”

The guide is designed to support informed consumer choices regarding funeral, burial, cremation and hydrolysis services. It is written for families and the public to know their options, rights and responsibilities before entering into contracts with organizations that are licensed under the Funeral, Burial and Cremation Services Act, 2002.

Bereavement Authority of Ontario (BAO) Consumer Protection Fee – $30

This $30 fee is charged by the Bereavement Authority of Ontario (BAO). It supports the BAO’s work in providing consumer information, regulating the bereavement sector, responding to public complaints and questions, inspecting and licensing funeral establishments, transfer services, cemeteries, and crematoriums across Ontario. The BAO is wholly funded by licensee fees, not tax dollars.

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Phone: 647-483-2645
Toll-Free: 1-844-493-6356

Location

100 Sheppard Ave East,
Suite 505, Toronto, ON
M2N 6N5

Guaranteed Travel Assurance Plan (GTAP)

The Guaranteed Travel Assurance Plan (GTAP) is a one-time purchase that helps cover the costs and logistics of bringing someone home if they pass away while traveling. Often offered through funeral homes as part of pre-arranged plans, it provides lifetime coverage for a single payment. If a death occurs more than 100 kilometers from home, GTAP manages all transportation and arrangements with care and professionalism.

With one phone call, loved ones can access 24/7 assistance to begin the process. The plan handles all legal preparations, paperwork, and travel coordination, including international situations. There are no medical exams or health questions, and families never have to pay expenses upfront. GTAP offers a simple, worry-free way to ensure peace of mind while traveling.

Eternity's Touch

Eternity’s Touch creates meaningful fingerprint keepsakes that capture a loved one’s unique touch in timeless jewelry pieces. Each item, from pendants to lockets, is crafted with care and attention to detail, allowing families to hold a personal and lasting connection to someone they’ve lost. These keepsakes combine craftsmanship and sentiment, turning a single fingerprint into a cherished symbol of love and remembrance.

Orders are placed exclusively through your funeral home, ensuring a secure and personalized experience. Families can work directly with their funeral director or use a secure PIN to order online at eternitystouch.com. Once entered, the process is simple - you can begin designing your fingerprint keepsake with ease and confidence, knowing it will be created with precision and respect.

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Office Location

23 Salvia Court
London, ON, N5Z 4T3
519-274-0523 (cell)
519-494-5340 (office)

Available 24 Hours / 7 Days a week